Business communication is a vital skill for everyone in business today. This book offers readers a clear and comprehensive overview on how to communicate effectively for every business situation, from sensitive feedback to employees to persuasive communications for customers. It offers advice for improving writing skills, oral presentations, and one-on-one dealings with others.
It also presents a clear, concise business communication guidelines and techniques, combining advanced technological resources with fundamentally sound strategies and practical, relevant examples.
The chapters have been chosen with care to ensure that as wide a perspective is placed before the reader. They include:
l Business Communication and Management l Communications and the Line Manager l Interpersonal Communication: One-on-One Designs
l Organizational Communication
l Managing Grammar in Organisational Communication l Verbal Communication l Nonverbal Communication l Reflexive Communication l Microskills for Reflexive Communication l Word Choice in Business Communication l Future and Emerging Business Communication Technologies l References l Index.
The book will be of immense help not only to the students and teachers of Commerce but to businessmen as well.